We advise that swab samples are collected at least 2 hours after the dog has eaten anything to avoid potential contamination, so this may affect at what age a sample can be collected from a puppy. In addition, obtaining high quality samples is difficult from very young and small dogs. We therefore suggest that puppies are at least 3-4 weeks old when swab samples are collected.
If you prefer to submit a blood sample instead of cheek swabs you are welcome to do so. Please Get in Touch so that we can advise you on how to submit the sample and activate the sample to ensure smooth processing.
If you have a problem with one of your swabs do not worry, we include more than one swab for this reason. If a swab has become contaminated or otherwise unusable please dispose of it and continue to use the remaining swabs.
You can increase the chances of a successful swab by ensuring that you follow our swabbing instruction guide, Taking Good Swab Samples.
If you need further assistance, please Get in Touch.
Using a cheek (buccal) swab to collect cheek cells from your dog is one of the easiest ways to collect DNA; it is pain free, can be completed quickly and can be done by anyone, anywhere (you do not need to get a veterinarian to collect the samples).
Poor samples (swabs that do contain enough material) are much more likely to result in failed tests and therefore delays to testing. Please read our detailed guide on Taking Good Swab Samples.