Thank you for choosing Canine Genetic Testing. Please continue reading our handy guide on how to order and pay for your tests.
Step 1. Find the required test(s)
You can either browse all the tests on offer by using the DNA Tests drop down menu (A), selecting the test category you are interested in (B) or you can simply use the search bar to search for the breed, disease or test of interest (C).
After you have found the test you wish to purchase, simply follow the link to the product page.
Step 2. Add to basket
If you wish to test multiple dogs for the same test, indicate the number of dogs you wish to test, and click Add to basket.
Repeat this step for all of the tests you wish to purchase. If you are buying multiple tests for the same animal, remember that you could save money by purchasing a test bundle.
Step 3. View basket and proceed to checkout
When you are ready click on View Basket. Discounts for purchasing bundles and for purchasing multiple of the same test are automatically applied. If you have a specific discount code (including discount codes received from the Animal Health Trust in July 2020), enter the code in ‘Discount Code’ and click on Apply Code. Your basket will show the tests you want to purchase and any discounts applied.
When you are ready, click Proceed to checkout.
Step 4. Specify the number of dogs
You now need to select the number of dogs you will be testing with your order. You will only need one swab kit per dog regardless of the number of tests you have purchased as we are able to retrieve enough DNA from the swabs provided.
Ensure that the rest of your details are correct and check the box agreeing to our Terms and Conditions and the use of all samples for research.
Step 5. Select payment method
Before you proceed with your order, you must select your preffered payment method. Paying online is the fastest way to complete your order.
If you wish to pay by telephone, we will be contact you as soon as possible to take payment.
*The Invoice option is for pre-arranged business customers only.
Step 6. Place order
Remember to confirm that you have read our terms and conditions before you place your order.
Click Place order.
Step 7. Online payment
If you choose to pay online you will to be directed to the online payment gateway.
Check that the order is correct and click Continue
Step 8. Check payment details
Select your Billing Address or add a new address.
You can now enter your payment information and then click on Continue to proceed to the final step of the transaction.
Step 9. Enter card details
Finally, enter your card details to complete the transaction.
Step 10. Order complete
You will receive an email receipt confirming your order and we will be alerted that a payment has been made. You can now sit back and wait for your swab kit to arrive!
If you have any other questions or experience any problems please contact us.