How accurate are the results?

To ensure that your results are as accurate as possible we require good quality DNA, for this reason it is very important that when you obtain a swab sample from your dog, you do so thoroughly (more information about how to swab your dog can be found here).

The tests we offer are close to 100% accurate at detecting the target variant, they work by finding particular sections of DNA that contain the genetic disease causing mutation. It is possible that other natural changes to the DNA that do not cause disease may interfere with the targeting of the specific mutation, resulting in false results. However, this is very rare and very unlikely.

It is also possible that the disease caused by the target DNA variant can also be caused by some other variants that the test will not detect. For this reason we cannot guarantee that any test is 100% accurate at detecting the target disease, as is the case for all genetic testing services.

How long does it take to receive results?

We aim to issue the results of your test within ten days of receiving your swabs. However, we cannot guarantee this and in some instances it may take slightly longer.

How do I activate my kit?

Your swab kit contains an envelope with a unique activation code on the back.

To activate the kit, click here or navigate to the My Account tab and select Activate Test Kit. Simply enter your code and follow the onscreen instructions.

How will I receive my results?

When your results are ready you will receive an email notifying you as such. To view your results and download your result certificate you will need to log in to your Account and click on Downloads.

What tests do you offer?

You can view all of the tests we offer using searchable tables and listed by test or by breed. Alternatively you can hover over the menu item “DNA Tests” and  select which subset of tests you wish to view.

We will be increasing the number of tests we offer over the coming months, so be sure to check back frequently.