I have a problem with my swabs.

If you have a problem with one of your swabs do not worry, we include more than one swab for this reason. If a swab has become contaminated or otherwise unusable please dispose of it and continue to use the remaining swabs.

You can increase the chances of a successful swab by ensuring that you follow our swabbing instruction guide, Taking Good Swab Samples.

If you need further assistance, please Get in Touch.